Ferguson Branch Solutions

24/7 Commercial Water Heater Express Response

When emergency strikes, Ferguson's 24/7 Commercial Water Heater Express Response ensures the fastest delivery of new commercial water heaters.


When your commercial water heater fails, getting a new one in place is a top priority. Ferguson’s 24/7 Commercial Water Heater Express Response is on stand-by in select cities across the country for just this situation. If you are located within the delivery area, our experts will deliver your gas or electric commercial-grade water heater within two hours*, day or night. They’ll even haul away the old unit and place the new one where you need it, even if there are stairs or tight places to navigate.

Contact us to see if you’re in an area covered by our commercial water heater express response.

Handling your commercial water heater emergency

A water heater fail is an immediate emergency for many commercial buildings. Fortunately, the professionals at Ferguson are ready to spring into action any time day or night to take care of your water heater replacement.

Here’s how it works:


Call Ferguson

Call 888-334-0004 to reach our nationwide network of product experts. They will help you determine which water heater will make the best replacement for your existing unit and send a professional out to your location.

Professionals arrive to deliver a new hot water heater

Within two hours* one of our experts will provide our full line-up of emergency delivery services, including:

  • Deliver the new gas or electrical commercial water heater you chose
  • Remove and haul away the old water heater
  • Place the new water heater in the spot of installation
  • Get you up and running again

Need a commercial water heater, but it’s not an emergency?

Visit your local Ferguson for help from our knowledgeable associates. With over 1,400 Ferguson locations across North America, you’re likely to find the right water heater for your business at a Ferguson near you. You can even take advantage of Ferguson’s Field Audit program to determine if your current systems are working efficiently for the demands of your building.

Find a Ferguson location near you

Looking for a tankless water heater?

We can help. In addition to providing you with a wide selection of tankless water heaters at your local Ferguson, you can also buy tankless water heaters online. We carry a variety of commercial tankless water heater types and sizes from the leading brands you trust.

Buy tankless water heaters online

Need financing for your commercial water heater?

We know that buying a new commercial water heater might not be a planned expense. Now, you have the option of financing the cost of a water heater through Ferguson’s partnership with GreatAmerica Financial.

Potential commercial financing benefits: Same-day funds, no down payments, online quote calculator

Discover how Ferguson can make paying for a new water heater easier and see how commercial financing can help your business.

Explore commercial financing

*2-4 hours for outlying areas. 24/7 Commercial Water Heater Express Response is available in most cities throughout the U.S., but varies by market. Please note that this service is available for commercial and industrial water heaters only. Call 888-334-0004 to check for availability.